Shipping and Delivery Policy

SHIPPING AND DELIVERY POLICY

Last updated: August 9, 2024

This Shipping and Delivery Policy forms part of our Terms and Conditions ("Terms") and should therefore be read in conjunction with our Main Terms:

https://naluhou.com/pages/terminos-y-condiciones

Please carefully review our Shipping & Delivery Policy when purchasing our products. This policy will apply to any order you place with us.

WHAT ARE MY SHIPPING AND DELIVERY OPTIONS?

We offer several shipping options. In some cases, a third-party vendor may be managing our inventory and will be responsible for shipping your products.

Shipping Rates

We offer shipping at the following rates:

_________ Standard

15 10

All times and dates stated for delivery of products are given in good faith but are only estimates.

For EU and UK consumers: This does not affect your statutory rights. Unless specifically stated, estimated delivery times reflect the earliest available delivery, and deliveries will be made within 30 days of the day we accept your order. For more information, please see our Terms.

DO YOU MAKE INTERNATIONAL DELIVERIES?

We offer international shipping to most countries. Unfortunately, we are unable to deliver to the following countries:

North Korea
Russia
Cuba

Free shipping is not valid on international orders. Please note that we may be subject to various rules and restrictions in relation to some international deliveries, and you may be subject to additional taxes and duties over which we have no control. In such cases, you are responsible for complying with applicable laws in the country where you live and will be responsible for any additional costs or taxes.

WHAT HAPPENS IF MY ORDER IS DELAYED?

If delivery is delayed for any reason, we will inform you as soon as possible and give you a new estimated delivery date. For EU and UK consumers: This does not affect your statutory rights. For more information, please see our Terms.

QUESTIONS ABOUT RETURNS?

If you have questions about returns, please review our Return Policy:

https://naluhou.com/pages/politica-de-reembolso

HOW CAN YOU CONTACT US ABOUT THIS POLICY?

If you have any further questions or comments, you can contact us by:

Email: info@naluhou.com